Return and Refunds

What is our returns policy?

We want you to be happy. If not, we’ll happily process a refund. Send your unopened item back to us within 15 business days from the date of shipment. The cost of return shipment will be your own. Once we receive your return our team will check the condition of the items.
If you receive something in a damaged condition we are so sorry. We’ll replace it at no extra cost.

How do I return/exchange items from my order?

Talk to us first. Email hello@theteaaccent.com.au or call +61 414310034 and we’ll give you details required for refund.